Coursera
Online learners often feel isolated and struggle to apply knowledge in real-world situations. The Mentorship Feature on Coursera will connect them with industry professionals for personalized guidance, making the learning experience more supportive and practical.
What's the problem?
Online learners often feel isolated and struggle to apply knowledge in real-world contexts. To address this, Coursera's new Mentorship Feature will connect them with industry professionals for personalized guidance, transforming the learning experience into a more supportive and effective journey. I've also added a short story board to explain this:
About existing users
A Qualtrics survey with 26 respondents revealed that:
98% believe a live mentor would enhance their career navigation.
Users suggested pairing pre-recorded courses with mentor sessions to address queries.
The mentorship feature is especially valued for those seeking to switch careers.
Relevant Feedback
Users emphasized the need for simple navigation and appreciated features like deadlines for accountability. They see the mentorship feature as a crucial addition to support career transitions.
About existing users
A Qualtrics survey with 26 respondents revealed that:
98% believe a live mentor would enhance their career navigation.
Users suggested pairing pre-recorded courses with mentor sessions to address queries.
The mentorship feature is especially valued for those seeking to switch careers.
Relevant Feedback
Users emphasized the need for simple navigation and appreciated features like deadlines for accountability. They see the mentorship feature as a crucial addition to support career transitions.
User persona
I referred to this persona throughout the design process.
User journey
Informing decision-making: Research provides data and evidence to support design decisions. It helps designers make informed choices about layout, color schemes, typography, and other design elements, leading to more effective and user-friendly websites
Beauregard
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